Policy

Privacy policy

What we collect, why we collect it, how long we keep it, and the rights you have over it under India's Digital Personal Data Protection Act, 2023.

This policy explains how AM INDUSTRIES handles personal data collected through this website. We collect the minimum needed to sell you clothes and get them to your door — nothing is sold on to anyone.

01 Who we are

This website is operated by AM INDUSTRIES, a private limited company incorporated in India. We are the data fiduciary for the personal data described here.

Registered office:
GROUND, H3-G21, Vardhman Plaza Tower, Lala Jagat Narayan Marg, Netaji Subhash Place, New Delhi, North West Delhi, Delhi, 110034.
GSTIN: 07ACIFA8525A2ZN
Email: care@amattire.com

02 What we collect

Information you give us

  • Name, email address and mobile number
  • Delivery address, city, state and pincode
  • Order contents, sizes and order history
  • Anything you write to us in a contact form, email or message

Information collected automatically

  • IP address, browser type, device type and operating system
  • Pages viewed on this site and the approximate time spent
  • The referring website or campaign that brought you here

We do not collect or store your card number, CVV, UPI PIN or bank credentials at any point.

03 Why we use it

  • To take, process, pack and deliver your order
  • To send order confirmations, dispatch notices and delivery updates
  • To handle returns, exchanges, refunds and support requests
  • To issue a GST-compliant invoice and meet our tax and accounting obligations
  • To detect and prevent fraudulent or abusive orders
  • To understand which products and pages perform well, in aggregate
  • To send marketing messages, but only where you have opted in

05 Who we share it with

We share the minimum necessary with:

  • Courier partners — name, address, pincode and mobile number, so the parcel can be delivered
  • Our payment gateway — order reference, amount and contact details, to process the payment
  • Our email service — email address and order details, to send transactional emails
  • Government authorities — only where required by law or valid legal process

We do not sell, rent or trade personal data. We do not share it with advertisers for their own use.

06 Payment data

Payments are handled entirely by our UPI payment gateway on its own secure infrastructure. We receive only the transaction reference and the result. No card data is stored on our systems, consistent with the Reserve Bank of India's tokenisation guidelines.

07 How long we keep it

DataRetained for
Order and invoice records8 years, as required by tax law
Support and complaint correspondence3 years from resolution
Marketing subscriptionUntil you unsubscribe
Website analytics26 months, in aggregate form

Once a retention period ends the data is deleted or irreversibly anonymised.

08 Security

The site runs over HTTPS with a valid TLS certificate. Access to order data is restricted to authorised staff and protected by individual credentials. Databases sit behind server-level access controls and are backed up regularly.

No system is perfectly secure. If a breach ever affects your personal data we will notify you and the relevant authority as required under the Digital Personal Data Protection Act, 2023.

09 Your rights

Under the Digital Personal Data Protection Act, 2023 you may:

  • Ask for a summary of the personal data we hold about you
  • Ask us to correct data that is inaccurate, incomplete or out of date
  • Ask us to erase data we no longer have a lawful reason to keep
  • Withdraw consent to processing that relies on consent
  • Nominate someone to exercise these rights if you are unable to
  • Raise a grievance about how we have handled your data

Write to us using the details below. We respond within 30 days and do not charge for a reasonable request.

10 Cookies & analytics

We use a small number of cookies and browser storage entries: one to remember what is in your bag, one to keep your session while you are checking out, and analytics cookies where analytics is enabled.

You can block or delete cookies in your browser settings. Blocking the essential ones will stop the bag and checkout from working.

11 Children

We sell clothing for boys, but the account holder must be an adult. This website is not directed at children and we do not knowingly collect personal data from anyone under 18. Orders for children should be placed by a parent or guardian. If you believe a child has given us personal data, tell us and we will delete it.

12 Changes to this policy

We may update this policy as the business or the law changes. The revision date at the top of this page always reflects the current version, and material changes will be highlighted on the website.

13 Contact & grievances

AM INDUSTRIES
GROUND, H3-G21, Vardhman Plaza Tower, Lala Jagat Narayan Marg, Netaji Subhash Place, New Delhi, North West Delhi, Delhi, 110034.
Email: care@amattire.com
Phone: 8222838234

Grievance officer:
KAMAL SINGHM and MANJEET
grievance@amattire.com

Full escalation details are on the grievance redressal page.